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Santen EMEA Privacy Policy

Recognizing our social responsibility to protect personal information, Santen has established the Privacy Policy described below and has rigorously mandated company-wide compliance of this policy through various means such as training of corporate officers and employees. 


​This Privacy Policy aims at providing details of the processing, and related methods of use, of personal data referred to users/visitors of this website that can be reached at the address


Web users and visitors are recommended to read carefully this Privacy Policy before sending any personal information and/or filling in any electronic form posted on this website.


This information is given in accordance with applicable European Union Data Protection and ePrivacy laws and regulations including the General Data Protection Regulation 2016/679.

Data controller

This web site is owned and operated by Santen SA ("Santen", "we", "our" or "us"). The Data controller is Santen SA -  a company duly incorporated under Swiss law, with head office at Santen SA, La Voie-Creuse 14, 1202 Geneva, Switzerland.


An updated list of our data processors, affiliates and associated companies can be made available upon a relevant request to the Santen Privacy EMEA Office at

Scope of this policy

This Privacy Policy covers this web site only and no other websites that are not owned by Santen and accessed via the link navigation.

Policy and information notice

This site has been designed with the main function of providing information on the activities of the companies of Santen. Therefore, in most cases, the collection of the user's personal data will not be required.


In certain instances, such as the "newsletter" section and in order to allow the transmission of our newsletter, the interested user is required to fill out a data collection form. In these cases, the user is always free to provide his/her own data and an information privacy notice specifying the use of data and other information required by law is provided. We recommend to read these notices before providing your data.


In addition, should it be necessary in limited cases to collect personal information for other purposes, this will be clearly shown in the information privacy notices required by law, in order to enable transparency and user awareness.


These information notices aim to define limits and methods of personal data processing of each service, according to which the visitor can freely express his consent (if necessary) and eventually allow the collection of data and its subsequent use.


You can find more detailed information about how Santen processes personal data on the following topics by clicking on the following links:

Traffic data

The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols.

This category of data includes: IP addresses, browser type, operating system, the domain name and website addresses from which you are logged in or out, the information on pages visited by users within the site, the time of access, time period of user's staying on a single page, the internal path analysis and other parameters regarding the user's operating system and computer environment.


This technical / IT data is collected and used only in an aggregated and not immediately identifiable manner; they could be used to ascertain responsibility in case of hypothetical crimes against the site or upon public authorities' request.


Periodically, some pages on this web site may use "cookies," which are small files that the web site places on your hard drive for identification purposes. These files are used for web site registration and customization of your next time visit to our web site. You should note that cookies cannot read data off of your hard drive. Your web browser may allow you to be notified when you are receiving a cookie, giving you the choice to accept it or not.


You can also refuse all cookies by turning them off in your browser. By not accepting cookies, some features on our web site may not fully function, and you may not be able to access certain information on this web site. However, by continuing to use the site without changing settings, you are agreeing to our use of cookies.


We don't deploy cookies through a web analytical service partner or Google Analytics.


If you want to receive more information with regard to the installation of cookies by this website, please refer to our Cookies Policy, which you can access here.

Redirect to other web sites

From this website, you can connect through special links to other websites of other affiliates companies within the Santen Group and/or of third parties as applicable. Santen assumes no responsibility regarding the possible processing of personal data by third-party sites our website provides links to and in respect of the management of authentication credentials provided by third parties.

Methods of processing and data retention

The processing of personal data is carried out mainly by using electronic procedures and media for the time strictly necessary to achieve the purposes for which the data were collected. The user, however, has the right to obtain the erasure of his data for legitimate reasons.

Optional supply of data

The supply of personal data required from the data subject - unless otherwise noted - is optional, but in case of refusal it could be impossible to fulfill the request or the related activity mentioned.

Place of data processing

Data processing related to web services of this website takes place within the European Union Territory in Finland by Santen Oy, a Santen Affiliate, which provides for the corresponding server management. Personal data are only handled by technical personnel of the company, specifically in charge of processing, or others charged with occasional maintenance operations. These persons have received specific instructions on the confidentiality of this data.

Scope of data flow and dissemination

The data may be used by Santen employees, as persons in charge of processing, to whom appropriate operating instructions have been given, as well as by third parties who perform operating activities on behalf of Santen and who act as data processors, under the direction and control of Santen, in order to fulfill contractual obligations on behalf of Santen.


Personal data are not disseminated to unspecified recipients.


Detailed information on the names of the data processors can be requested by emailing the Santen EMEA Privacy Office at

Transfer of data abroad

Given the international nature of Santen's activities, the data may be sent abroad and processed, still for the sole purposes described above, by companies of Santen group – established on the territory of the European Union as well as in third countries (outside the EU) . 

In such cases, the data transmission abroad is subject to specific personal data protection guarantees through the adoption of data protection standard contractual clauses approved by the European Commission or other equivalent safeguards, such as to ensure that all personal data processed shall be offered a level of data protection equivalent to that offered within the European Union.

Data protection rights

With regard to the processing of personal data, data subject has the right, at any time, to obtain confirmation of whether or not the data exists and to have it communicated to him/her in an intelligible format. Data subjects also have the right to know the content and the origin of the data, to check its accuracy or to ask that it be integrated, updated or adjusted. Finally, data subjects have the right to ask that the data be deleted or made anonymous or to request the blocking of data processed in violation of the law; moreover, they may oppose the processing of the data for legitimate reasons.


All data protection related requests should be addressed to Santen Privacy EMEA Office at

Policy updating

The possible entry into force of new laws, as well as the evolution and updating of User services, could make it necessary to vary the method of processing of personal data. It is therefore possible that our policy may be modified over time and therefore we invite the visitor to periodically visit this page. To this end, the policy document highlights the date of last version.


This Privacy Notice has been last updated on 15th May 2018.